The job is extremely well-planned before inception, with a very detailed road map. There's good reporting on what's going on, with important issues raised, and no big surprises. They are precise. Detailed. Thorough. Careful.
As a result of engaging Freed Associates to be the hands-on project manager of several of our key initiatives, we were able to move other priorities forward, not spin our wheels, and rapidly advance our strategic plan. Our consultant was detail-oriented, thought through each step as if the business was her own, and ensured every aspect of the project was done completely. It was a pleasure and exciting to work with such a talented resource!
We engaged Freed Associates to assist us with two important projects. Our NextGen EMR deployment project required a rapid start-up to bring two pilot sites “live” in less than 90 days, while additional in-house staff was being recruited and trained. The consultants from Freed were instrumental in the successful go-live, as well as assisting with post-live documentation and software version upgrade testing. Freed consultants are also assisting us with making improvements to our data warehouse, which is critical to our continued successful participation in pay-for-performance and other clinical quality initiatives. The consultants are thorough, organized, and very professional. We will continue to use Freed Associates for other high impact projects.
Craig S. Lanway
Freed Associates have become valued business partners to us. They bring depth of industry knowledge, understanding of the competitive dynamics facing our business, and have helped us develop strategically sound, well-targeted actions that have enabled us to re-position our organization to meet the challenges of the future.
Freed Associates consistently provides excellent, quality consulting services to our organization. They are truly a partner on projects and have worked with us like they have "skin in the game," (i.e., commitment to the long term success of our projects after their contract is completed). I am always pleased with the level of support, advisement, and commitment that Freed Associates provides to our facility.
Gracie O'Brien, RN
Freed Associates was brought in late to a very large and complex project. The commitment and versatility of the team was critical to the success of the project.
When I was the CEO at San Francisco Health Plan, we had great experiences and success with Freed Associates on three different projects. They are consistently prepared and organized to get us through the difficult terrain with grace and aplomb. They appropriately speak their mind and make constructive observations. I will continue to look to Freed's resources to manage and staff future project needs.
Freed Associates provides top notch consultants that execute the plans needed to improve business processes and deliver quantifiable results. I would use them again without hesitation.
It was very clear from the beginning that our Freed consultant understood the importance of comprehensive transition documentation and solid knowledge transfer back to our team. When our engagement was over, we had everything we needed to smoothly take over the work without missing a beat. Materials were all of the highest quality and professionally packaged. I would recommend Freed to any organization with a need for high quality, knowledgeable resources.
Freed Associates partnered with us on the design and execution of a strategic program that enabled us to work with physicians to develop new practices and enhance existing practices. Their expertise, commitment, and flexibility were critical to the overall success of the project. All of the Freed consultants we have worked with are highly professional and excellent at helping with challenging issues. Since the completion of the project, we have continued to take advantage of Freed’s expertise as we plan new programs to meet the ongoing needs of our physicians. We consider Freed an excellent partner and appreciate the expertise they bring to engagements.
What impresses me most about Freed is their professional and exceptionally well-organized team. They worked on a complex multi-site systems conversion and a business office project for us, and their thoroughness, consistent and clear communication with management ensured that the project was successfully completed.
Organization, planning, execution, communication, and results...this is what you get with a Freed Associates engagement; you know where you are every step of a project. I find their process to be very thorough and supportive.